FAQs
Frequently asked questions
Trade show display FAQs
Straight answers about quotes, rentals, graphics, setup, shipping, and the display brands we carry. Do not see your question? contact our team and we will help.
Ordering & Quotes
What trade show services does Indy Displays provide?
Indy Displays can assist with exhibit consultation, booth design, graphic design, display purchases, turnkey rentals, show planning, logistics, and coordination of installation and dismantling labor. See our trade show services page for the full picture.
Can you help us choose the right booth display?
Yes. Start by sharing your booth size, show date, budget, marketing goals, and any features you need. Indy Displays can then recommend suitable display systems and accessories.
How does the quote process work, and why are there no prices online?
Every exhibit is built around your details: show date, booth size, display type, graphics, accessories, and the services you need. Because those choices change the project, our catalog is quote-only. Tell us about your show on the Request a Quote form, and you can ask for a phone call there too.
Our team recommends display options that fit, then you review the booth concept, graphics, itemized pricing, and production schedule before you approve anything. An exhibit consultant will reach out the same day during standard business hours (8:00 AM to 5:00 PM EST) or within 24 hours. For a starting point on popular products, see the product price sheets on our graphic guidelines page.
Should I rent or buy a trade show display?
Buying makes sense when you exhibit often, because a reusable core of display hardware can stay the same while you swap graphics for each show. Renting makes sense when you are testing a new show, attend only a few events, or run seasonal or short-term campaigns.
Rentals mean lower upfront costs and no need to handle storage or logistics, and you can try different configurations before committing. Not sure which fits? Request a Quote and tell us how many shows you attend each year.
How much lead time do I need for a display order?
Lead times depend on the display, the graphics, and the shipping destination. Start as early as you can, since planning ahead helps you avoid rush fees and overnight shipping costs and leaves time for design, approvals, and revisions.
Tell us your show date on the Request a Quote form and we will confirm the schedule for your project.
Can Indy Displays help with rush projects?
Fast-turnaround options may be available depending on the display, graphics, inventory, shipping destination, and show date. Call 833-257-6278 as soon as possible to discuss the timeline.
Does Indy Displays serve customers nationwide?
Yes. Indy Displays works with organizations across the country and can help coordinate display production, shipping, rentals, and show support based on the event location.
Rentals
Do you offer trade show display rentals?
Yes. Indy Displays offers turnkey rental solutions for multiple booth sizes, including inline exhibits and larger island spaces. Rental support can also include accessories, logistics, and show services. Browse our rental displays or see the rental options.
What booth sizes are available to rent?
Rental options are available for common inline booth sizes and larger island spaces. Availability depends on the requested layout, show date, location, and project timeline.
Can the rental exhibit use our branding?
Yes. Custom graphics can be produced for the rented display so the booth reflects your organization, campaign, and event goals.
Can accessories be included with the rental?
Yes. Depending on the booth design and availability, a package can include counters, workstations, monitor stands, kiosks, lighting, storage, and other accessories.
How early should we request a rental?
Contact the team as early as possible. The display, graphics, inventory, shipping destination, venue requirements, and show date all affect the production schedule. You can send details through the rental request form.
Graphics & Printing
Does Indy Displays print the graphics?
Yes. Indy Displays produces custom printed graphics for the displays we sell and rent, so your booth arrives branded for your company. That includes tent canopies, fabric graphics for frames and lightboxes, and the printed graphics in our rental kits.
Need help with artwork? See our graphic guidelines.
Can you create graphics for an existing display?
Yes. Indy Displays can help with replacement or updated graphics for many display systems. Providing the product name, dimensions, or original order information will help the team identify the correct graphic specifications.
How do I send my artwork, and what are the file requirements?
Start with our graphic guidelines page. It has the Indy Art Quick Guidelines and Detailed Guidelines for file setup, plus downloadable product sheets for popular displays. Once your files follow the guidelines, send them through our graphics upload page.
Smaller supporting files can also be attached to the Request a Quote form (up to 20 files, 100 MB each). Questions about templates or file setup? Call 833-257-6278.
Can I change my message without buying a whole new booth?
Often, yes. Many modular systems use interchangeable graphics, so you can order new printed graphics for a new product, campaign, or industry while keeping the same frame. Expolinc frames, BrightLine fabric, and the BannerBug SWAP 33 graphic cartridge are examples.
Planning your exhibit around a reusable core and a few graphic sets is a smart way to cover different shows. Tell us what you already own on the Request a Quote form and we will advise on updated graphics.
Are there eco-friendly or reusable display options?
Yes. BrightLine graphics and light blockers are printed on One Planet fabric, which is made from 100% post-consumer recycled plastic bottles. Reusable frames help too, because you only reprint the fabric when your message changes.
Renting is another way to reuse hardware from show to show. See the BrightLine spotlight for details.
Setup, Shipping & Show Site
Do I need tools to set up my display?
For most of our modular systems, no. Exhibitline frames connect with hand-tightened knobs, One Choice lightboxes go together without tools with the LED lights already installed, and BrightLine frames slide together by hand with magnetic power links. Expolinc frames and counters are designed for tool-free assembly, and many setups take one person just a few minutes. The Omni tent is tool-free too, though you will want a mallet or similar tool to drive the stakes.
Larger kits simply take longer because they have more panels. Each brand has its own details, so check its spotlight on the blog or ask us.
Do you provide trade show installation and dismantling?
Indy Displays can help coordinate skilled show-site labor for exhibit installation and dismantling. Contact the team early so the venue, schedule, and booth requirements can be reviewed.
Can Indy Displays help with shipping and show-site services?
Indy Displays can help coordinate requested logistics and show-site support. Share the venue, schedule, and service requirements early so the details can be reviewed.
What do drayage and install and dismantle (I&D) mean for my booth?
Drayage is the show-site handling of your freight from the loading dock to your booth space and back, and I&D is the labor that installs and dismantles your exhibit. Venues and show organizers set their own rules and schedules for both.
Indy Displays can help coordinate show-site labor, paperwork, venue requirements, electrical needs, and rigging. Send us your show and venue details through Request a Quote or contact our team and we will review what your booth needs.
Do displays come with cases, and where do I store them between shows?
Many portable and modular systems pack into cases. BrightLine displays pack into hard rolling cases with molded foam inserts, and Astra systems include travel cases with foam inserts. Whether a case is included depends on the display, so confirm it on your quote. Hard cases are also available as accessories.
Storage between shows is your call: owned displays go in your own space, while a rental means you do not have to store the hardware at all. Looboo rental kits also add locking storage rooms right inside the booth for bags and samples.
Display Brands & Products
What display works for a 10 x 10, 10 x 20, or 20 x 20 island booth?
For a 10 x 10, a modular backwall with a counter gives you a polished exhibit and leaves room for demos and conversations. A 10 x 20 has space for backlit walls, product showcases, and interactive elements. Islands and larger spaces call for immersive, custom configurations, sometimes with LED or animated graphics.
Browse our 10 x 10 displays, 10 x 20 displays, and island and larger spaces, or read our guide to choosing a modular display by booth size.
What is the difference between backlit and non-backlit displays?
A backlit display has LED lights built into the frame, so your graphic glows and stands out on a busy show floor. A non-backlit display, such as a fabric tube frame, is a lightweight frame covered by a stretch fabric graphic, and it costs less.
Several brands offer both choices. Expolinc has a lit Light Frame and a non-illuminated Classic Frame, and One Choice offers lightboxes and fabric tube frames. Browse backlit displays or Request a Quote and we will help you compare.
Can I connect several One Choice lightboxes or counters?
Yes. The 3 Light Box Package includes alignment clips to connect three lightboxes in a row, and the Lightbox Counter includes clips for connecting counters. Each frame has its own graphic.
Read more in the One Choice spotlight.
What is the difference between Exhibitline and a pop up display?
A pop up uses a folding frame covered by one large graphic. Exhibitline is a modular system of aluminum frames, laminate panels, and fabric graphics, so it can include canopies, shelves, locking counters, and monitor mounts for a more custom look.
Read more in the Exhibitline spotlight.
Can I choose the Exhibitline laminate color?
Yes. Exhibitline counters and panels come in several laminate finishes, such as black, graphite, brushed silver, white, and maple. Many panels can also be upgraded to full-color printed graphics.
Read more in the Exhibitline spotlight.
Can I rent a Looboo display instead of buying one?
Yes. The Looboo kits at Indy Displays are part of our premier rental program. You rent the hardware for your show, and we print your graphics for it. See our rental options and the Looboo spotlight.
Are graphics included with a Looboo rental?
Yes. Each Looboo rental kit includes printed graphics, so the booth is branded for your company.
Read more in the Looboo spotlight.
Which Looboo kits have locking storage?
Several kits include a locking storage room, including the 10 x 10 G-107 and the 10 x 20 G-201, G-206, G-208, G-210, G-214, and G-221. Others, like the G-120, G-125, and G-126, have counters with locking doors.
See all the kits in the Looboo spotlight.
What does the Looboo G number mean?
The G number is the kit’s design code. Kits starting with G-1 are 10 x 10 layouts, kits starting with G-2 are 10 x 20 layouts, and the G-425 is a 10 foot wall kit. Use the code when you request a quote so we know exactly which design you want.
Do I have to stake down the Omni tent?
Yes. Each kit includes a stake kit, and the tent must be secured to the ground to keep the warranty in effect. Securing your tent also keeps your booth and the people around it safe if the wind picks up.
Read more in the Omni tent spotlight.
What is the difference between the two Omni tent kits?
The frame and features are the same. The difference is the printing. The full-color imprint kit prints your logo in up to four locations on a solid color canopy. The full-bleed dye sublimation kit prints your design across the entire canopy.
Read more in the Omni tent spotlight.
Can BrightLine graphics be printed on both sides?
Yes. Most BrightLine panels can be single-sided, with a light blocker on the back, or double-sided with a graphic on each side. Double-sided works well for kiosks, island booths, and corner spaces.
Read more in the BrightLine spotlight.
Can I add to my BrightLine display later?
Yes. BrightLine panels connect to each other and to StraightLine and WaveLine panels, so you can add a panel, a counter, a TV mount, or shelving as your booth grows.
Read more in the BrightLine spotlight.
Can I change the graphics on an Expolinc display?
Absolutely. Expolinc hardware is made to last, so you can order a new printed fabric graphic for a new campaign and reuse the same frame. Contact us when you are ready for replacement graphics.
Read more in the Expolinc spotlight.
What is the difference between the Expolinc Classic Frame and Light Frame?
Both use lightweight aluminum frames with SEG fabric graphics. The Light Frame adds built-in LED lighting for a backlit, glowing effect, while the Classic Frame is a non-illuminated option. Read more in the Expolinc spotlight.
Ready to plan your exhibit?
Tell us about your show, booth size, and timeline. We will help you find the right display and services.